Terms & Conditions — Kashaf Boutique

Last updated: October 29, 2026

Welcome to Kashaf Boutique. These Terms & Conditions govern your use of our website and the purchase of products from our online store.

By accessing our website or placing an order, you agree to these terms. Please read them carefully before making a purchase.

1. General Information

Kashaf Boutique operates an online store offering clothing, dress accessories, neckline patches, embroidery embellishments, and other products displayed on our website.

We reserve the right to update these terms, website content, product offerings, or store policies when necessary. Any changes will be published on this page.

2. Products and Descriptions

We aim to display product images, colors, designs, and descriptions as accurately as possible.

However:

• Actual colors may vary slightly due to screen settings, lighting, and photography.

• Handmade, embroidered, or decorative items may have minor variations.

• Product dimensions, materials, included pieces, and other specifications will be stated where available.

• Customers should carefully review each product description before ordering.

Unless explicitly stated, dress accessories and neckline patches are sold as separate embellishments and do not include a complete dress, fabric, or stitching service.

3. Prices and Payments

All product prices and applicable charges will be displayed on the website before an order is completed.

Prices may change without prior notice, but changes will not ordinarily affect an order already accepted by us.

Available payment methods will be shown during checkout. Cash on Delivery (COD), bank transfers, or other payment methods are available only where expressly offered.

Customers are responsible for providing accurate billing and contact information.

4. Orders and Order Acceptance

When you place an order, you are submitting a purchase request.

We reserve the right to accept, decline, or cancel an order in appropriate circumstances, including:

• Products being unavailable or out of stock.

• Incorrect pricing or listing information.

• Suspected fraudulent or unauthorized transactions.

• Incomplete or inaccurate customer information.

• Delivery or operational limitations.

If we cancel an order after payment has been received, we will arrange any applicable refund in accordance with our refund procedures and applicable law.

An order confirmation does not necessarily mean that the order has been dispatched.

5. Shipping and Delivery

We aim to dispatch and deliver orders within the estimated time communicated to customers.

Delivery times may vary depending on the destination, courier availability, weather, public holidays, and other circumstances beyond our control.

Customers must provide a complete and accurate shipping address and an accessible contact number.

Additional delivery charges, if any, will be communicated or displayed before order completion.

Kashaf Boutique cannot guarantee a specific delivery date unless explicitly confirmed.

6. Cancellation Policy

If you wish to cancel an order, contact us as soon as possible using our official contact details.

Cancellation requests will be considered based on the order's processing and dispatch status.

Orders that have already been dispatched may not be eligible for cancellation and may instead be handled under the applicable return policy.

Any applicable cancellation charges or refund conditions will be communicated in accordance with our published policies and applicable law.

7. Returns, Exchanges, and Refunds

Eligibility for returns, exchanges, and refunds is governed by our applicable Return & Refund Policy, which should be reviewed before placing an order.

Customers should contact us promptly if they receive a damaged, defective, incorrect, or incomplete product.

Where a return or exchange is approved, we will communicate the applicable procedure, timeframe, and shipping arrangements.

Products may be subject to reasonable return conditions, including requirements relating to their condition, packaging, and proof of purchase, subject to applicable law.

Nothing in these terms is intended to exclude any consumer rights that cannot lawfully be excluded.

8. Customer Responsibilities

When using our website, you agree to:

• Provide accurate and complete order information.

• Use the website for lawful purposes.

• Avoid fraudulent purchases or unauthorized payment activity.

• Avoid interfering with the security or proper functioning of the website.

• Respect our intellectual property and website content.

We may restrict access or cancel orders where there is reasonable evidence of misuse, fraud, or a violation of these terms.

9. Intellectual Property

Unless otherwise stated, the content on our website, including our branding, logo, text, product photography, graphics, and design elements, belongs to Kashaf Boutique or is used with appropriate permission.

You may not copy, reproduce, distribute, or commercially use this content without prior authorization, except where permitted by law.

10. Website Availability

We aim to keep our website accessible and functioning properly. However, we do not guarantee uninterrupted access or that every feature will always be available.

We may modify, suspend, or discontinue parts of the website for maintenance, updates, security, or operational reasons.

11. Limitation of Liability

To the extent permitted by applicable law, Kashaf Boutique will not be responsible for indirect or unforeseeable losses arising from website interruptions or circumstances beyond our reasonable control.

Nothing in these terms excludes or limits liability where such exclusion or limitation would be unlawful, including applicable statutory consumer rights.

12. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.

Please review the Privacy Policy available on our website.

13. Governing Law

These Terms & Conditions are subject to the applicable laws of Pakistan. Any disputes will be handled by the competent authorities or courts as determined under applicable law.

14. Contact Information

For questions about these Terms & Conditions, orders, or our products, contact us:

Business Name: Kashaf Boutique
Email:  kashafsboutique@gmail.com
Phone / WhatsApp: +92 308 3842834
Business Address: Azeem Matching Center, Aziz market, Muslim bazar, Gujrat

Thank you for choosing Kashaf Boutique. We appreciate your trust and support.